Grounds of Discrimination Recognized: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status or disability.
Areas of Application: Accommodation (housing), Contracts, Employment, Goods, Services and Facilities, Membership in Unions, Trade or Professional Associations.
Procedure: After you file an application regarding your complaint, the HRTO will review it and decide to accept or reject the complaint. The Respondent will then be given an opportunity to file a response to the application. The Tribunal will encourage voluntary mediation, however, if this is unsuccessful, then the matter may proceed to a hearing. For more information, please refer to the Tribunal page on Applications and the Hearing Process here.
How to Begin a Complaint: The HRTO uses a SmartForm application and response system which allows complainants and respondents to submit their forms electronically. However, you can file forms with the HRTO in person, by mail, through email or via fax. For more information, please visit their Forms and Filing page here.
Limitation Periods: If a person believes that any of his or her rights under Part I have been infringed, the person may apply to the Tribunal within one year after the incident or if there was a series of incidents, within one year after the last incident in the series.
Remedies: Monetary compensation (money), a non-monetary award (i.e., human rights training for the respondent’s employees, building an accessible entrance), or an order to promote future compliance with the Code, (i.e., develop human rights policies, training).